Userpilot is one of the most commonly used user-onboard tools. It is a good tool that can help a company smoothen the learning curve of its users. However, when the competition is just one click away, being good is not always good enough. And there are various Userpilot alternatives for this tool that offer multiple advantages. By going with Usenet, a firm may be limiting itself in a number of ways, such as:
- Limited customizability – Not only does one want complete control over one’s website so as to completely customize it to represent the unique personality of one’s business, but one may also need to change the user experience with changing times. This is not easily possible with Userpilot, which offers limited customizability features.
- An unforgiving pricing model – Userpilot has one of the most unforgiving price models, expansive to begin with and offering no great economies of scale as one as the enterprise grows larger.
- A lack of advanced features – Userpilot also fails to provide the best-advanced features available in the industry despite its comparatively higher pricing model.
- Challenging to implement – The very first thing one is going to do is set a tool up. The problems with Usenet start right there – not only Usenet is difficult to implement, but it can also often result in bugs that may spoil the user experience while the management tries to figure out how to remove them. Often that makes technical assistance necessary before the tool is implemented.
- A steep learning curve – Even once the tool is implemented, the fact remains that there is going to be a smooth learning curve as the user learns all about how to use this tool.
These are big, glaring limitations that Userpilot has mostly failed to resolve; doing a search for alternative solutions is worth the trouble.
There are several alternatives to Userpilot, such as:
- Whatfix
- Appcues
- Intro.js
- Intercom
- Wyzowl
- Shephard.js
Now, it is important to understand these tools each provides its own array of unique advantages and disadvantages, and one should only choose one after careful research about the good, bad, and ugly of each alternative.
The following are some of the most important criteria to base one’s selection:
- Implementation
As discussed earlier, Usenet is notoriously difficult to implement. This limitation is also present in a number of other tools. One should only go for a tool that is easier to implement.
- Learning curve
Again, it is important that the user’s learning curve be should so that one is not spending too long a time period learning about a tool one has already paid for. Usenet is lacking in this regard, but several other tools offer a smoother learning curve.
- Features
Generally, the more the features, the merrier it is – yet, in some cases, fewer features will do, and they are available with a comparatively inexpensive tool. Moreover, most tools lack one or other tool that may be just what a business needs. Thus it is wise if the user first takes notes of all the tools one needs and only goes for a solution that offers them all (or at least most of them).
- Pricing
Generally speaking, it is not wise to go for the cheapest option. One should make sure that the options that one is looking at meet all one’s requirements and only then use price as the last criteria for selection. That is, of course, assuming that the budgetary constraints are flexible to some extent.
- Customisability
As already discussed, customizability is an important trait of a good user-onboarding tool. The reader should always go for the platform that permits a lot of customizability features so as to turn the various tools one is using into a uniform look.
- User-friendliness
A number of things make a platform user-friendly – their easy learning ways, their assimilation within the app or site, their easy adaptability, and there being not undesirably intrusive. The reader should always value user-friendliness highly.
- Data collected
The various alternatives of Userpilot collect a lot of data and provide useful analytics that comes in handy when making decisions.
- Support
One should always go for an alternative that provides ready support to their customers.
- Customer reviews
Customer reviews are a great way to gauge the user experience of various alternatives.
The Bottom Line
One can easily wrap up the above discussion by concluding that using the above-mentioned criteria; one can easily find alternatives for Userpilot.
